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January 2012 – Vol. 35 No. 1

General Management
Board
- Point of Law: Paid Volunteer?
  The current paradox of director compensation.
Human Resources
- HR in Brief
  Survey Shows Employers Need to Boost Social Media Training -- Employees’ Top Priority: Opportunit…
Operations
- Writing a Comment Letter?
  Here are tips and strategies to increase its impact.
Marketing
- Wishes of Goodwill and Cheer
  CUES Golden Mirror Awards Golden Shoestring winner Belvoir FCU helps members (and non) send video c…
In Every Issue
- Past, Present, Future
  It’s been like old-home week, ever since CUES President/CEO Fred Johnson wrote to our charter mem…
- Management Network January 2012
  Making the Switch -- Why not Start a Cash Mob? -- Technology Turns old Game Into new Success -- Whi…

New this Week
- On Compliance: Email Retention Rules
  Cloud computing can help credit unions navigate murky waters
- Tech Time: Jumping Ship?
  7 ways to know if you’re using an ‘also-ran’ core product—plus strategies for effective sho…
- Loan Zone: Working with Realtors
  Success strategies from best practice CUs
PR Insight
- PR Insight: Top 2011 Columns
  Here's a list of the seven most-viewed PR columns this year. Revisit a favorite or check out one yo…
On Compliance
- On Compliance: Email Retention Rules
  Cloud computing can help credit unions navigate murky waters
Inside Marketing
- Inside Marketing: Snarketing 2.0 Book Review
  Ron Shevlin’s new book pulls no punches with today’s marketing ailments
CFO Focus
- CFO Focus: Leveraging Branch Metrics
  Don’t rely on industry averages or low-performing branches in your decision-making
Loan Zone
- Loan Zone: Working with Realtors
  Success strategies from best practice CUs
Teaching Smart Money Management
- Teaching Smart Money Management: Top 2011 Columns
  Here’s a list of popular columns from 2011. Revisit a favorite or check out one you missed.
Facility Solutions
- Facility Solutions: The Best Project Partner
  A look at the perks and pitfalls of architects, consultants, contractors and other options
HR Answers
- HR Answers: Saturday Hours Poll
  Credit union executives share their experiences with opening on Saturdays
NextGen Know-How
- NextGen Know-How: Don’t Make Resolutions
  Instead, change your habits in 2012 for greater work and life success
Insurance Matters
- Insurance Matters: Winning Moves for 2012
  How big and potentially painful are the problems with your CU’s insurance?
Tech Time
- Tech Time: Jumping Ship?
  7 ways to know if you’re using an ‘also-ran’ core product—plus strategies for effective sho…

Tinkering With Income

How credit unions are responding to the great unknowns of the Durbin Amendment.

Daily Posts

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Internet Banking Authentication 2012
January 27, 2012

NCUA examiners will have ‘enhanced expectations’ this year
On Compliance: Email Retention Rules
January 26, 2012

Cloud computing can help credit unions navigate murky waters
Tech Time: Jumping Ship?
January 25, 2012

7 ways to know if you’re using an ‘also-ran’ core product—plus strategies for effective shopping

Most Commented

The State of Social Media for Credit Unions

Part One of Four in Social Media Expert Series

HR Answers: Saturday Hours Poll

Credit union executives share their experiences with opening on Saturdays

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