If you are new to a leadership role, it can be tricky to figure out just how your boss ticks and what her expectations are. What sets the excellent leader apart from the mediocre leader in the eyes of the boss? Read Credit Union Management’s latest online-only “NextGen Know How” column for the top 11 tips for being a highly successful employee and getting your boss to love you.

Also read the online-only “Teaching Smart Money Management” column and an article by a CU executive who has recently written a book with career advice for young credit union employees, all in this week’s issue of CUES FYI.

NextGen Know-How: 11 Ways to Get Your Boss to Love You
Follow these tips and you will impress and demonstrate you can be a leader.

Batman the Mentor
CU employees hoping to move up the career ladder can learn five important career tips from the comic legend.

Teaching Smart Money Management: Marketing Your Financial Education Program
Build it—and they will come.

Credit Union Management Featured Article

Still Delivering
Although e-mail marketing is cheaper and faster, direct mail remains in the marketing mix. Here are tips for getting the most bang for your buck.

CUES, CUES Director and CUES Supplier members, as well as subscribers to Credit Union Management, can now access a complete digital version of the August issue, plus archives back to December 2009, by logging in at cumanagement.org, then clicking on the magazine image in the top bar. E-mail cues@cues.org for password help.

From Our Sponsor

Four ‘First Steps’ for Boards to Follow When Setting Objectives for Executive Compensation

CUNA Mutual Group is a leading provider of financial services to credit unions, their members, and valued customers worldwide. As we celebrate 75 years of market commitment in 2010, CUNA Mutual's vision is unwavering: to be a trusted business partner who delivers service excellence with customer-focused products and market-driven innovation.

Member Benefit Section

Risk: James Collins, chief financial officer at $140.4 million O Bee Credit Union has shared his CU’s Concentration and Financial Risk Policy in CUES Members Share. Log on at cues.org, then click this link and finally select “Compliance/Audits” in the “policy category” pull-down menu.

Jobs: The CUES Web site provides listings of positions and internships, both available and wanted. Currently, there are a few executive- and staff-level jobs posted. To view or submit (free for CUES members) a position, click here.

CUES Annual Business Meeting 2010 Agenda: CUES’ Annual Business Meeting will be Monday, Nov. 8, 2010 at the Four Seasons Resort & Club Dallas at Las Colinas, Las Colinas, Texas. View the agenda (log on at cues.org, click the link above and then select “CUES” from the “policy category” pull-down menu).

Attend CUES’ CEO/Executive Team Network™, Nov. 7-10 at the Four Seasons Resort & Club Dallas at Las Colinas, Las Colinas, Texas.

Review all your member benefits here.

Blog: Legal Eagles Name Hottest Issues for CUs: Three lawyers share their thoughts on the top legal issues for credit unions in this CUES Skybox blog post.

CFO Focus: Certify and Verify Your ALM Model, Part 1
Here’s how to make sure your model was created correctly.

CFO Focus: Certify and Verify Your ALM Model, Part 2
Here’s how to ensure you’ve implemented your model correctly.

Professional Development from Your Office 
CUES Webinar Series offers high-quality learning opportunities right from your desktop. Get the training you need, without travel expenses or costly attendance fees. Register for an upcoming CUES Webinar now.

Cool Web Site: Next time you are wondering where you've read something, Sentimnt.com can help! The site describes itself as “your personal search engine! It reads what you've read and remembers it.” The site will index content from all of your favorite Web sites, including RSS feeds, Google Reader, Facebook, Twitter, Gmail and Delicious. The service is secure and private and the site won’t share or sell any or your information. 

Member News:

New Position: Daniel McGowan, MBA, CPA, CMA, CITP, has been named SVP/chief financial officer at $129 million/3,600-member Pioneer West Virginia Federal Credit Union, Charleston, W. Va. McGowan previously served as SVP/chief financial officer at $222 million/30,000-member Envision Credit Union, Tallahassee, Fla.

Retirement: Dick Kibbey is retiring as president/CEO of $239 million/22,000-member Via Credit Union, Marion, Ind. John McIntyre, formerly executive vice president, has been named as the new president/CEO

People Helping People: From January through June, employees of $1.8 billion/154,000-member Michigan State University Federal Credit Union, Lansing, Mich., raised $26,083 for the Boys & Girls Club of Lansing through a variety of activities, including raffles, dress down days, a managers’ car wash, bake sales and a putting contest.

CUES members from MSU FCU include President/CEO Patrick M. McPharlin; VP/Branch Operations Lea Ammerman; VP/Contact Center Sandra Blanken; VP/Marketing/E-Commerce April M. Clobes; VP/Finance Tiffany L. Ford; and Contact Center Manager Al Scheffler.

Recognition: Lois Profili, president/CEO of $70 million/10,000-member First Eagle Federal Credit Union, Owings Mills, Md., was awarded the Professional of the Year Award by the Maryland and District of Columbia Credit Union Association.

Read more—and submit your own--CUES member news here.

Focus on the Future

Develop a clear vision of the future when you attend CUES’ CEO/Executive Team Network^™, Nov. 7 - 10, Four Seasons Resort and Club Dallas at Las Colinas, Dallas. You will gain valuable insight from expert presenters James and Tina Aho, Aho Consulting, as they frame how your credit union can better its bottom line through building member advocacy, loyalty, and delivering on your member promise. Reserve your spot today. 

CUES Calendar
 
Execu/Net™ 2010
Aug. 22-25
Big Sky, Mont.

Webinar: The Quarterly Slant: Technology News with a Twist
Aug. 24
1 p.m. Central time
 
Webinar: Making Things Happen (Regardless of Your Age, Rank, or Serial Number)
Aug. 25
1-1:30 p.m. Central time

Webinar: The Art of Risk-Taking
Aug. 31
1-1:30 p.m. Central time

Webinar: Compliance – An Operational Issue That Demands Efficiency
Sept. 9
1-2 p.m. Central time
 
CUES School of Sales & Service - Canada
Sept. 14-17
Vancouver

CUES Director Development Seminar
Sept. 15-17
Vancouver

CUES School of Risk Management™
Sept. 20-21
Seattle

CUES School of Business Lending™ - School III
Sept. 20-24
Seattle

CEO/Executive Team Network™
Nov. 7-10
Dallas
 
Directors Conference
Dec. 5-8
Phoenix

Check out all the upcoming CUES events.

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