Bloom in the Gloom

February 2012 – Vol. 35 No. 2

General Management
- Caring for the Community
  2011 CUES Future Leader Linda Moulin’s strong work ethic has borne fruit.
- Developing Young Leaders
  Devin Selte’s work earned him the title of CUES’ 2011 Next Top Credit Union Exec.
Board
- Paradise by the Dashboard Light
  Spotlighting essential financial figures helps boards focus.
- Implementing 701.4
  Not so Scary After All
- Best Practices: Value-Added Governance
  Does your board have the necessary competencies to successfully ‘think big’?
Human Resources
- HR in Brief
  Top Interview Questions -- Social Media for Recruiting -- Gamification
- Evolving Job Descriptions
  As individual CUs and the industry change and grow so do staff positions.
Operations
- Mobile Wallets
  CU leaders work out when and how to make their moves.
- On the Fast Track
  Streamlining member onboarding with lessons learned from Bank Transfer Day.
Marketing
- PURLs Power
  Personalized URLs can be jewels in interactive marketing campaigns.
- Zombies Attack Stagecoach …
  … and other ways to capture members’ attention and build loan business.
In Every Issue
- Nurturing the Next Generation
  When CUES was formed 50 years ago, developing the next generation of credit union executives was no…
- Management Network
  New CEO Greets Members via YouTube -- Understand Your Leadership Style -- Should you Shop for a new…

New this Week
- Tech Time: CU Develops and Shares an App
  Redstone FCU’s first DNAapp helps employees help members with overdraft inquiries
- Facility Solutions: Engaging the Right People
  Putting together the ideal team is critical to success
- Inside Marketing: The Demise of the Branch?
  Book review of Brett King’s Branch Today, Gone Tomorrow
- Insurance Matters: An Insider’s Guide to General Liability
  Eight things to think about as you review your CU’s coverage
PR Insight
- PR Insight: Don’t Forget Your Employees!
  Implement an internal communication plan that works
On Compliance
- On Compliance: Email Retention Rules
  Cloud computing can help credit unions navigate murky waters
Inside Marketing
- Inside Marketing: The Demise of the Branch?
  Book review of Brett King’s Branch Today, Gone Tomorrow
CFO Focus
- CFO Focus: The Lord of the Ratios
  Return on equity can help you understand your business model
Loan Zone
- Loan Zone: Working with Realtors
  Success strategies from best practice CUs
Teaching Smart Money Management
- Teaching Smart Money Management: Top 2011 Columns
  Here’s a list of popular columns from 2011. Revisit a favorite or check out one you missed.
Facility Solutions
- Facility Solutions: Engaging the Right People
  Putting together the ideal team is critical to success
HR Answers
- HR Answers: 7 Steps to a Drama-Free Office
  How much time do you waste on energy-draining behaviors?
NextGen Know-How
- NextGen Know-How: Raise Your Standards
  9 tips for a more fulfilling and productive personal and professional life
Insurance Matters
- Insurance Matters: An Insider’s Guide to General Liability
  Eight things to think about as you review your CU’s coverage
Tech Time
- Tech Time: CU Develops and Shares an App
  Redstone FCU’s first DNAapp helps employees help members with overdraft inquiries

Operations

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Bloom in the Gloom
February 2012 – Vol. 35 No. 2

by Richard H. Gamble

Housing may be depressed, but CUs with the right strategies are cheering about their mortgage loan success.

Sun shining on beautiful flowers High deposit levels—even before banks drove more money to credit unions by attempting debit card charges—and microscopic investment yields have CU managers …

Access is available to CUES members, CUES Director/CCUBE members, CUES Supplier members and to subscribers to Credit Union Management magazine.

General Management

Board

Human Resources

Operations

Marketing

In Every Issue

New this Week

PR Insight

On Compliance

Inside Marketing

CFO Focus

Loan Zone

Teaching Smart Money Management

Facility Solutions

HR Answers

NextGen Know-How

Insurance Matters

Tech Time

CUES FYI

CUES Business Lending Edge

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General Management

Board

Human Resources

Operations

Marketing

In Every Issue

New this Week

PR Insight

On Compliance

Inside Marketing

CFO Focus

Loan Zone

Teaching Smart Money Management

Facility Solutions

HR Answers

NextGen Know-How

Insurance Matters

Tech Time

CUES FYI

CUES Business Lending Edge

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