The State of Social Media for Credit Unions
Part One of Four in Social Media Expert Series
Facility Solutions: The Best Project Partner
A look at the perks and pitfalls of architects, consultants, contractors and other options
Inside Marketing: Snarketing 2.0 Book Review
Ron Shevlin’s new book pulls no punches with today’s marketing ailments
Insurance Matters: Winning Moves for 2012
How big and potentially painful are the problems with your CU’s insurance?
Mentoring the International CU Future
Canadian program helps female CU leaders from Asia, Africa and the Americas
Credit Union Management Featured Article
Executive Search
Using outside resources to fill critical positions.
CUES, CUES Director and CUES Supplier members, as well as subscribers to Credit Union Management, can access a complete digital version of the January issue at cumanagement.org. Email cues@cues.org for password help. Or, to sign up for a handy monthly email with direct links to top articles, email mary@cues.org.
Lift Your CU to New Heights
Learn from stimulating sessions with expert speakers in the mornings and afternoons. Enjoy skiing in Steamboat Springs, Colo., in between. Attend Execu/Summit 2012, March 4-9, and return refreshed and equipped to confidently lead your credit union forward. Register today!
Member Resources
Financial Dashboards for Directors: CUES and CUES Director members can find two documents with metrics to help board members understand the CU’s financial performance in CUES Member Share. Log in at the top of cues.org, then click the link below and finally select “Board of Directors” or “Board Governance” in the “policy category” pull-down menu.
Review all your member benefits here.
Blog: Volunteers are not Paid, But Priceless: Volunteers are not paid--not because they are worthless, but because they are priceless. In this spirit, five credit union directors were honored as inductees into the CUES Volunteer Hall of Fame during an awards ceremony in December at CUES' Directors Conference in Las Vegas. Read more about them in this CUES Skybox blog post.
Cool App: Pocketbooth is fun for parties and family get-togethers. It replicates the intimacy, spontaneity, and hilarity of a traditional photobooth and is available for iPhone/iPad, Android and Nokia Ovi.
Service Excellence
Increase your credit union’s growth and profitability by instituting ServiStar’s results-producing sales and service program. Begin the process today with CUES’ book giveaway. Receive your complimentary copies of Developing and Maintaining a Sales and Service Culture and Coaching for Maximum Performance now.
Member News:
Anniversary: Jeanne D’Arc Credit Union, Lowell, Mass., will celebrate its 100th anniversary on Feb. 12. The CU has a yearlong celebration planned. The new anniversary logo, which incorporates spindles from former textile mills to illustrate the number 100, is designed to recognize Jeanne D’Arc CU’s history. The CU has six CUES members.
The Massachusetts Credit Union Share Insurance Corp., Westborough, Mass., will host its 50th annual meeting Jan. 26, capping MSIC’s 50th anniversary celebration as the nation’s first deposit insurer for credit unions. The meeting will also mark the release of MSIC’s 50th Anniversary Book, a commemorative, full-color, hardcover anthology celebrating 50 years of insuring Massachusetts consumers. The group has three CUES members.
Honored: Bridgeway Federal Credit Union, Poughkeepsie, N.Y., has won the Richard K. Wager Workplace Inclusiveness Award from the Poughkeepsie Journal. This award recognizes companies that, in employment practices and community-oriented programs, reflect the diversity of the communities they serve. The CU has one CUES member.
Fortune magazine announced that Navy Federal Credit Union, Vienna, Va., has been ranked No. 95 on Fortune’s 15th annual list of The 100 Best Companies to Work For. Navy FCU was selected for this prestigious recognition in 2008 and has the distinction of being the only credit union to have ever been selected for the list. The CU has three CUES members.
Three CUES member credit unions were recognized for marketing excellence in the 2011 MarCom Awards of the Association of Marketing & Communication Professionals. Each of these CUs worked with LemmonTree Marketing Group, Tempe, Ariz.
- “I’m a Patriot” TV commercial for Patriot Federal Credit Union, Chambersburg, Pa., by the agency, was recognized with a Gold Award in the Television Single Spot category. The CU has 12 CUES members.
- The 2010 Annual Report for Fort Campbell Federal Credit Union, Clarksville, Tenn., by the agency, was recognized with a Gold Award in the Design/Annual Report category. Also the CU’s retail branch cabinet banner was recognized with an honorable mention in the Direct Marketing/Ads/Banner Sign category. The CU has 10 CUES members.
- The branding elements for Liberty Savings Federal Credit Union, Jersey City, N.J., were recognized with an Honorable Mention in the Strategic Communications/Marketing Promotion Campaign/Branding category. The CU has two CUES members.
Community Involvement: Altura Credit Union, Riverside, Calif., helped raise funds for the Pediatrics Unit at Riverside County Regional Medical Center by decorating a Christmas Tree that was “sold” as part of the 22nd annual “Festival of Trees.” The five-day event, held at the Riverside Convention Center, attracts more than 25,000 people to see the 50 uniquely decorated trees. In addition to decorating and sponsoring a Christmas Tree, Altura CU also sponsored trees from 35 schools for the “Elves Forest.” The trees in this display are decorated by local schools, with all the ornaments made by the children. The CU has 11 CUES members.
Michigan State University Federal Credit Union, East Lansing, Mich., partnered with Michigan State University’s University Housing and Child & Family Charities Capital Area for the 2011 Giving Tree. A Giving Tree was placed in every CU branch in November with gift tags available for selection, each printed with a child’s wish list. More than 100 gifts were brought in by MSU FCU members and $2,309 was donated by members to purchase gifts for the children. MSU FCU staff members volunteered their time to shop for the remaining gifts. In total, the CU provided 149 children with gifts this holiday season. The CU has seven CUES members.
UT Federal Credit Union, Knoxville, Tenn., teamed up with Knoxville Inner City Kids Outreach, Inc. to conduct a two-hour plus financial learning session. “Mad City Money” students took on the role of an adult in futuristic Mad City on Jan. 21. The students were given jobs, income, a family and debt. The challenge? Visit merchants to select housing, transportation, food, household necessities, clothing, day care and other wants and needs while building a budget. The CU has seven CUES members.
Read more—and submit your own--CUES member news here.
CUES Calendar
CUES Delaware Valley Council Meeting
Jan. 25
Malvern, Pa.
CUES Symposium: A CEO/Chairman Exchange
Jan. 29-Feb. 2
Bonita Springs, Fla.
Credit Union Executive Dialogue
Feb. 2-3
Bonita Springs, Fla.
Free! Webinar: How do You Share the Love?
Feb. 14
1-2 p.m. Central
Director Risk and Compliance Seminar
Feb. 22-24
Las Vegas
Supervisory Committee Development Seminar
Feb. 22-23
Las Vegas
Free! Webinar: Enterprise Risk Management Fundamentals
Feb. 29
1-2:30 Central
Execu/Summit 2012
March 4-9
Steamboat Springs, Colo.
CEO Institute I: Strategic Planning
April 15-20
University of Pennsylvania
The Wharton School
CEO Institute II: Organizational Effectiveness
April 22-27
Johnson at Cornell University
CUES School of Risk Management(tm)
April 30 - May 1
Cambridge, Mass.
CUES School of Applied Strategic Management(tm)
April 30 - May 3
San Diego
CUES School of Business Lending(tm) School I: Business Lending Fundamentals
April 30 - May 4
Hyatt Regency Cambridge
Cambridge, Mass.
CUES School of Growth and Profitability(tm)
May 1-3
Andaz San Diego
CUES School of Consumer Lending(tm)
May 2-3
Hyatt Regency Cambridge, Overlooking Boston
Cambridge, Mass.
CEO Institute III: Strategic Leadership Development
May 6-11
University of Virginia, Darden School of Business
Check out all the upcoming CUES and CUES Council events.
