Internet Banking Authentication 2012
NCUA examiners will have ‘enhanced expectations’ this year
On Compliance: Email Retention Rules
Cloud computing can help credit unions navigate murky waters
Tech Time: Jumping Ship?
7 ways to know if you’re using an ‘also-ran’ core product—plus strategies for effective shopping
Loan Zone: Working with Realtors
Success strategies from best practice CUs
Maintaining Members
Make sure you follow up with those who joined in the wake of Bank Transfer Day
Credit Union Management Featured Article
A True Promoter
New CUES Chairman Lary McCants believes in CUES and credit unions.
CUES, CUES Director and CUES Supplier members, as well as subscribers to Credit Union Management, can now access a complete digital version of our February issue at cumanagement.org. Email cues@cues.org for password help. Or, to sign up for a handy monthly email with direct links to top articles, email mary@cues.org.
An Excellent Growth Opportunity
Attend the free Keys to Building a Member Business Lending Department webinar on Feb. 21, and learn what every CU executive needs to address as they build a member business lending team. Then, attend CUES School of Business Lending, where you’ll learn to implement sound business lending practices. CUES Members: Register for all three weeks of this program at once and save $1,185.
Member Resources
CUES Celebrates 50 Years: In 2012, the Credit Union Executives Society is celebrating its 50th anniversary. CUES got its start in 1962, when it was known as CUES Managers Society, a department of the Credit Union National Association. Back then, “CUES” stood for Credit Union Executive Services and was a “service for larger credit unions.” Read on for a timeline of significant milestones.
Later this year, Credit Union Management will publish a special supplement to celebrate the anniversary. If your credit union or firm would like to place a congratulations advertisement in the supplement, please contact Karin Sand at karin@cues.org.
If you would like to send your memories of CUES and how it has impacted your career, please email theresa@cues.org.
Review all your member benefits here.
Blog: Be Your Best Board: A recent report from the Filene Research Institute identifies four common types of corporate boards. Citing research from Ulrich Steger and Wolfgang Amann, authors of Corporate Governance: How to Add Value, Filene's Boards and Leadership: How Boards Can Add More Value suggests the very best boards are "challenger" boards, which not only do a great job of overseeing an enterprise, but also challenge the organization's managers to do great things. Which type of board does your credit union have? Read more in this CUES Skybox blog post.
Cool App: With the free GrocerySmart service and app (for iPhone/iPod and Android) you can sync multiple grocery lists between the website and your mobile, share your list easily in real time with your family members or friends and access an inventory of thousands of grocery items, or add your own.
Find and Recruit Talented Executives
Whether you’re looking for a new CEO or a temporary fill-in for one of your staff, tap into a database of more than 80,000 candidates with CUES Executive Search in Partnership with JMFA ESG. JMFA ESG manages the entire hiring process, and offers the industry’s only lifetime guarantee for its executive searches. Learn more today.
Member News:
Honored: Co-op Services Credit Union, Livonia, Mich., recently received the Corporate Citizen Award from the Southern Wayne County Regional Chamber. The award is presented to a member business that has demonstrated an outstanding commitment to, and achieved success in the demanding area of industry and commerce. The award also recognizes the achievements, dedication and efforts of a business that has made a significant impact toward the quality of life in southern Wayne County.
Generations Federal Credit Union, San Antonio, and its CEO, Tim F. Haegelin were honored with the SA Youth Briscoe Friends of Youth Award. SA Youth, a San Antonio based non-profit, is dedicated to empowering youth through drop-out prevention and recovery programs. The awards program honors companies and individuals who have continually given their time and resources to SA Youth and the children they serve.
Central Florida governmental officials proclaimed Jan. 19, 2012, as CFE Federal Credit Union Day to honor the Lake Mary credit union for its dedication and commitment to education and the communities it has served for the past 75 years.
Merger: Pocatello Teachers Federal Credit Union (with one CUES member) will merge into Idaho State University Credit Union (one CUES member), both of Pocatello, Idaho, on Feb. 1.
Community Involvement: MAX Credit Union, Montgomery, Ala., held its 9th Annual MAX Community Reception Jan. 19, where the CU honored Montgomery Area Nontraditional Equestrians with the 2012 MAX Community Achievement Award. The reception brings together business, political, and community leaders to celebrate community successes and recognize organizations and individuals who have made a significant difference in the quality of life in the River Region.
As part of its ongoing support of the local community, Members Advantage Credit Union, Michigan City, Ind., has donated $500 to the Sandcastle Homeless Shelter in Michigan City.
CUES Supplier Member News: The agreement of CO-OP Financial Services, Rancho Cucamonga, Calif., and FSCC, Ontario, Calif., to combine operations is now complete and the two organizations are one company as of the New Year.
Fort Worth, Texas, area CUNA Mutual Group employees recently partnered with their sales colleagues from around the country to raise donations for a local charity as part of a national team meeting held in Fort Worth. Those attending the meeting contributed $5,000 along with food donations to Mission Central. In addition to employee donations and time, the CUNA Mutual Group Foundation has given $10,000 annually to Mission Central for the last few years.
Read more—and submit your own--CUES member news here.
CUES Calendar
Credit Union Executive Dialogue
Feb. 2-3
Bonita Springs, Fla.
Free! Webinar: How do You Share the Love?
Feb. 14
1-2 p.m. Central
Free! Webinar: Keys to Building a Member Business Lending Department
Feb. 21
1-2 p.m. Central
Director Risk and Compliance Seminar
Feb. 22-24
Las Vegas
Supervisory Committee Development Seminar
Feb. 22-23
Las Vegas
Free! Webinar: Enterprise Risk Management Fundamentals
Feb. 29
1-2:30 Central
Execu/Summit 2012
March 4-9
Steamboat Springs, Colo.
CEO Institute I: Strategic Planning
April 15-20
University of Pennsylvania
The Wharton School
CEO Institute II: Organizational Effectiveness
April 22-27
Johnson at Cornell University
CUES School of Risk Management(tm)
April 30 - May 1
Cambridge, Mass.
CUES School of Applied Strategic Management(tm)
April 30 - May 3
San Diego
CUES School of Business Lending(tm) School I: Business Lending Fundamentals
April 30 - May 4
Hyatt Regency Cambridge
Cambridge, Mass.
CUES School of Growth and Profitability(tm)
May 1-3
Andaz San Diego
CUES School of Consumer Lending(tm)
May 2-3
Hyatt Regency Cambridge, Overlooking Boston
Cambridge, Mass.
CEO Institute III: Strategic Leadership Development
May 6-11
University of Virginia, Darden School of Business
Check out all the upcoming CUES and CUES Council events.






