February 21, 2012

Caroline Willard Lane, SVP/business development and marketing for CO-OP Financial Services, Rancho Cucamonga, Calif., has accepted an appointment to serve on the CUES Board of Directors.

“Caroline will be a real asset not only to the CUES Board, but to its members, as well,” says CUES Chairman Lary B. McCants, CCD, CCE, president/CEO of IBM Southeast Employees’ Federal Credit Union, Boca Raton, Fla. “She is the first board member we’ve had from a credit union service organization, and we’re very pleased she will provide insights from that perspective within the movement. Staff members at CUSOs are eligible for CUES membership and, in fact, Caroline has been a member since 2001. The experience she has as a leader in the movement will serve us well. I’m very pleased she will be joining us.”

Lane joined CO-OP Financial Services, a CUES Supplier member, in July 2006 as VP/corporate development. In 2008, she was promoted to her current position, where she leads a relationship management team and oversees the business development support and marketing departments. She also is responsible for CO-OP’s client services area, which fields all incoming client calls, and personally handles strategic planning and legislative affairs for CO-OP. Lane has two decades of marketing and strategic planning experience.   

Lane will fill the remainder of the term left vacant by Shelley B. Clarke, retired president/CEO of Goldenwest Federal Credit Union, Ogden, Utah, who resigned from the CUES Board upon her retirement from Goldenwest FCU on Dec. 31, 2011.